Two models of garbage service
Most households shopping for garbage service in Sioux Falls are choosing between two things without realizing it. The first is traditional curbside hauling, the model the large regional companies run: you move the cart to the street before an early cutoff, and the truck handles a very dense route as fast as it can.
The second is valet service. The driver comes up your driveway, takes the bin, empties it, and puts it back where it was. The trash goes away and the cart never leaves your property line. That difference sounds small in January until the driveway is sheet ice at 6 a.m., and it is the reason most of our customers switched.
Side-by-side comparison
| What matters | Valet Garbage Company | Traditional curbside hauler |
|---|---|---|
| Who moves the cart | Our driver walks up, takes the bin from your garage or back door, empties it, and puts it back. | You drag the cart to the curb before the truck comes and bring it back in later. |
| Timing pressure | No curb deadline. Leave the bin where it lives and go about your morning. | Cart must be out by an early cutoff, often 6 or 7 a.m., or you get skipped. |
| Monthly price | $35 per month with recycling included. Six-month and annual plans lock in a lower rate. | Promotional rate that typically steps up after the intro period ends. |
| Fuel and environmental surcharges | None. The rate you sign up at is the rate you pay. | Common line items that change quarter to quarter on national hauler invoices. |
| Contracts | No contract on the monthly plan. Cancel when you want. | Multi-year service agreements with early termination fees are typical. |
| Recycling | Bi-weekly recycling included with every plan at no extra charge. | Frequently sold as a paid add-on cart. |
| Who answers the phone | A local person in Sioux Falls, usually the owner or someone on the route. | Regional call center with a ticket number and a callback window. |
| Missed pickup | Call or text (605) 750-0405 and we usually come back the same or next day. | Report through an automated system and wait for the next scheduled route. |
Terms vary by hauler and by the offer you signed, so pull up your last invoice and compare it line by line against our transparent garbage service pricing.
The real cost is on line two of the invoice
The two complaints we hear most from people calling us are surprise fees and not being able to reach anybody. Both come from the same place: a route priced for volume rather than for neighbors.
A quoted base rate is not the price. Add the fuel surcharge, the environmental or administrative recovery fee, a recycling cart charge, and the annual increase that arrives without an email, and a low advertised number quietly turns into something else. Our number is $35 a month with recycling included, and there is no second line to read.
The same goes for service. When your pickup gets missed, you should be able to talk to someone who knows the route rather than open a ticket. Text or call (605) 750-0405 and you get a local person who can send the truck back.
Which service fits your household
Valet service is the better fit if
- You have a long, steep, or icy driveway
- You travel or work early and forget cart day
- Mobility, age, or a recent injury makes hauling a cart hard
- You are tired of rate creep and surprise line items
- You want to reach an actual human when something goes wrong
A traditional hauler may fit better if
- You need dumpsters, roll-offs, or commercial-scale volume
- You live outside Sioux Falls, Harrisburg, or Lennox
- Your HOA or property manager already bundles hauling into your dues
Not sure whether we run your street? Check the maps on our trash pickup service areas page, or look at pickup days in the Sioux Falls garbage pickup schedule and holiday guide.
How switching actually works
- Check your current hauler's agreement for a term end date or early termination fee.
- Start service with us online in about 60 seconds and pick your plan.
- We drop off your cart before your first pickup day.
- Cancel the old service and leave their cart out for retrieval.
- Your route begins: Tuesday in Sioux Falls, Thursday in Harrisburg, Monday in Lennox.
Want the longer walkthrough with cancellation scripts and timing tips? Read our guide on how to switch trash service in Sioux Falls.
Garbage service comparison FAQs
Done comparing? Start service in 60 seconds.
$35 a month, recycling included, no contract, and a local phone number that a real person answers.
Serving Sioux Falls, Harrisburg, and Lennox. Questions first? Contact our garbage service team.